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Watch Dave in Action! Watch Dave in Action! Watch Dave in Action! Watch Dave in Action! Watch Dave in Action! Watch Dave in Action! Watch Dave in Action!

Keynote speaker and retail expert keeps audiences begging for more.


Dave dedicates his time supporting ‘the little dog’ nationally as one of the few independent retailers on the National Retail Federation. As he travels state to state promoting his own national dog food brand to big box stores and mom and pop retailers he sees it all and shares it all on stage. Audience members get a leg up on their competition along with new insights on creating customer love.

As one of the leading independent retailers in the United States, professional speaker, and pet product developer, Dave Ratner connects with customers on a daily basis. With common-sense, forehead-slapping insights on management, sales, marketing, customer service and customer loyalty, Dave’s engaging and laughter-filled keynotes and trainings pack in the crowds. Businesses across the country have used Dave’s strategies to increase revenues and compete with “Big Dogs” in their marketplace.

 

cigar-logo..sitting in a board wrap-up meeting and they are RAVING about your seminars; saying they wrote down almost every single thing you said.Thank you for making my job easier.

— Kyle Whalen, Public Relations Manager,
International Premium Cigar & Pipe Retailers Association

Most Requested Topics

Click on any topic below to view a video clip
small businesses can-compete with the big dogs

CUSTOMER SERVICE | ENTREPRENEURSHIP

Creating Customer Love

How to Get and Keep LOYAL Customers

CUSTOMER SERVICE | ENTREPRENEURSHIP

How to Beat the Snot Out of the Big Dogs

How to compete with national chains by owning your local market

ADVERTISING, SALES AND MARKETING

Lead the Pack in Sales

Bad to the bone marketing tips that wont’ break the bank

MANAGEMENT AND LEADERSHIP | ENTREPRENEURSHIP

Lessons Learned From The Top Dogs

Trade secrets from the titans of the business world

HUMAN RESOURCES | MANAGEMENT

How To Get and Keep a Great Crew

Let the Dogs Out! – You Are Who You Hire!

RETAIL SERVICE

10 Things to Do as Soon as You Get Back to the Store

Stop yipping about best practices and get dirty


Dave’s speaker page has detailed keynote descriptions for each topic.

Meeting Planners

Find Dave’s online speaker press kit here, along with videos, Dave’s biography, introduction and speaker packet. Audience members rave about Dave. As a successful entrepreneur with 8 retail pet stores and 150 employees Dave knows when business owners and managers take time away from the shop to hear a speaker – they want valuable take aways. From customer service tips to human resource advice and even Dave’s recommended advertising plan, managers and owners fill notebooks with cost saving, tested practices they can implement right away.

 

 

Dave is outstanding in his field

speaking-dog

  • Member of the National Retail Federation Board of Directors
  • Member of the National Retail Advertising and Marketing Association Board of Directors
  • Has represented small business owners before both houses of Congress
  • Recipient of National Retail Federation Silver Award in 2010 in recognition of outstanding contributions to the Retail Industry
  • Induction into the Massachusetts Retail Hall of Fame
  • Hard working award winning retailer with 150 employees
  • Hosted a weekly local ABC and Fox television show
  • Media’s go-to-guy for retail and small business practices – interviewed and quoted by The Wall Street Journal, Pet Age, and countless Associated Press stories
  • Author of Customer Love: Make Your Customers Love You So Much They’ll Never Go Anyplace Else!

Professional Speaker, Retailer, Entrepreneur and Author – A Breed all his own!

  • Keynote speaker workshop presenter with topics in management, sales and marketing, customer service and customer loyalty
  • Media’s go-to-guy for retail and small business practices
  • Interviewed and quoted by The Wall Street Journal, Pet Age, and countless Associated Press stories
  • Motivational business speaker
  • Author of Customer Love: Make Your Customers Love You So Much They’ll Never Go Anyplace Else!
  • Working award winning retailer with 150 employees
  • He is known for creative and cost-effective marketing strategies
 
Unleash Dave’s Strategies At Your Next Event — Contact Dave Today 1-888-763-2738 or fill out a quick contact form!